Shannan Monson on Setting Expectations, Having Crucial Conversations, and Taking Personal Responsibility

In this episode you’ll hear:

  • The three biggest CEO mistakes Shannan made in 2020 and the lessons learned so you can walk away a better leader and business owner. (0:46)
  • Seeing mistakes and mishaps as an opportunity to implement new systems and processes instead of getting stuck in negativity. (5:47)
  • Shannan shares a time when she had to take responsibility as a leader and ask, “How do we solve this so it doesn’t ever happen again and we actually level up?” (10:11)
  • Encouragement for the low business moments because some of your best business processes will come from the hardest lessons learned. (14:11)

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See you in the next class!



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